Stairhopper Movers
Woburn, MA · DOT# 473827
What the FMCSA Record Says About Stairhopper Movers
Stairhopper Movers operates under USDOT number 473827 and is headquartered in Woburn, MA. FMCSA lists this carrier as having a Satisfactory safety status; it has been registered for less time than roughly half the carriers in this dataset.
Consumer complaints on file against this carrier total 3 (0.30 per 1,000 shipments), which our absolute scale labels Low risk. That puts it behind roughly half the carriers in this dataset on complaint volume. Last inspection date on file: 2025-06-14.
On authority, this carrier holds active HHG (Household Goods) authority; on insurance, FMCSA records show it meets the FMCSA minimum of $300,000 with $300,000 on file.
How we read this record, and what to verify before booking
Consumers should always cross-check figures on this page against the live FMCSA SAFER lookup for the most current reading, since complaint rates and safety ratings change over time. The FMCSA's household-goods complaint process covers disputes over lost or damaged items, hostage-load situations, estimate accuracy, late delivery, and billing disagreements, so a complaint count reflects a broad set of consumer-protection issues rather than any single type of failure.
The "per 1,000 shipments" rate and risk-level label above are PlainMove's own computed estimate, not a figure FMCSA itself publishes (FMCSA does not release a per-carrier shipment-volume field, so any complaint-per-shipment rate is necessarily an estimate). We are currently reviewing the accuracy of this estimation method; until that review is complete, treat the rate and risk-level label as illustrative rather than a verified measurement, and rely on the raw FMCSA complaint count and the live SAFER lookup above for anything decision-relevant.
Before signing any binding estimate, verify DOT# 473827 directly on safer.fmcsa.dot.gov, confirm that HHG authority is still active on the day you book, and request the carrier's cargo and liability certificates in writing. Authority, insurance, and complaint history together form the minimum FMCSA-backed due-diligence floor for any legitimate interstate household-goods move.
FMCSA Safety Record
Complaint History
How to Research Your Mover
- Look up DOT# 473827 at safer.fmcsa.dot.gov
- Check for active operating authority and valid insurance
- Review complaint history on the FMCSA complaint database
- Verify the mover gives a binding estimate (not a "not-to-exceed" quote)
- Check BBB rating and independent reviews
Read our methodology - how this data is sourced, computed, and verified.
Related
Every figure on PlainMove is computed directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.