Lugg Inc
San Francisco, CA · DOT# 374628
What the FMCSA Record Says About Lugg Inc
Lugg Inc operates under USDOT number 374628 and is headquartered in San Francisco, CA. Two data points from the federal record: the carrier carries a "Satisfactory" FMCSA safety rating, and it has a shorter FMCSA history than most of the carriers we track here.
According to the federal complaint file, 7 complaints have been logged against this carrier (0.60 per 1,000 shipments), which lands it in our Low-risk band. That puts it in the highest quarter for complaint volume among the 91 carriers in this dataset. Last inspection date on file: 2023-12-16.
On the remaining two FMCSA checks, this carrier does not currently hold HHG (Household Goods) authority on file and meets the FMCSA minimum of $300,000 with $300,000 on file.
How we read this record, and what to verify before booking
Consumers should always cross-check figures on this page against the live FMCSA SAFER lookup for the most current reading, since complaint rates and safety ratings change over time. The FMCSA's household-goods complaint process covers disputes over lost or damaged items, hostage-load situations, estimate accuracy, late delivery, and billing disagreements, so a complaint count reflects a broad set of consumer-protection issues rather than any single type of failure.
The "per 1,000 shipments" rate and risk-level label above are PlainMove's own computed estimate, not a figure FMCSA itself publishes (FMCSA does not release a per-carrier shipment-volume field, so any complaint-per-shipment rate is necessarily an estimate). We are currently reviewing the accuracy of this estimation method; until that review is complete, treat the rate and risk-level label as illustrative rather than a verified measurement, and rely on the raw FMCSA complaint count and the live SAFER lookup above for anything decision-relevant.
Before signing any binding estimate, verify DOT# 374628 directly on safer.fmcsa.dot.gov, confirm that HHG authority is still active on the day you book, and request the carrier's cargo and liability certificates in writing. Authority, insurance, and complaint history together form the minimum FMCSA-backed due-diligence floor for any legitimate interstate household-goods move.
FMCSA Safety Record
Complaint History
How to Research Your Mover
- Look up DOT# 374628 at safer.fmcsa.dot.gov
- Check for active operating authority and valid insurance
- Review complaint history on the FMCSA complaint database
- Verify the mover gives a binding estimate (not a "not-to-exceed" quote)
- Check BBB rating and independent reviews
Read our methodology - how this data is sourced, computed, and verified.
Related
Every figure on PlainMove is computed directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.