Gentle Giant Moving Company

Somerville, MA · DOT# 127652

Satisfactory

What the FMCSA Record Says About Gentle Giant Moving Company

Gentle Giant Moving Company operates under USDOT number 127652 and is headquartered in Somerville, MA. FMCSA lists this carrier as having a Satisfactory safety status; it sits in the top quartile for tenure among the movers in this dataset.

This carrier's FMCSA complaint file shows 2 complaints, or 0.20 per 1,000 shipments -- we label that Low risk on our absolute scale. That puts it in the lowest quarter for complaint volume among the 91 carriers in this dataset. Last inspection date on file: 2023-12-12.

FMCSA records show Gentle Giant Moving Company holds active HHG (Household Goods) authority. Separately, the carrier meets the FMCSA minimum of $750,000 with $750,000 on file.

How we read this record, and what to verify before booking

Consumers should always cross-check figures on this page against the live FMCSA SAFER lookup for the most current reading, since complaint rates and safety ratings change over time. The FMCSA's household-goods complaint process covers disputes over lost or damaged items, hostage-load situations, estimate accuracy, late delivery, and billing disagreements, so a complaint count reflects a broad set of consumer-protection issues rather than any single type of failure.

The "per 1,000 shipments" rate and risk-level label above are PlainMove's own computed estimate, not a figure FMCSA itself publishes (FMCSA does not release a per-carrier shipment-volume field, so any complaint-per-shipment rate is necessarily an estimate). We are currently reviewing the accuracy of this estimation method; until that review is complete, treat the rate and risk-level label as illustrative rather than a verified measurement, and rely on the raw FMCSA complaint count and the live SAFER lookup above for anything decision-relevant.

Before signing any binding estimate, verify DOT# 127652 directly on safer.fmcsa.dot.gov, confirm that HHG authority is still active on the day you book, and request the carrier's cargo and liability certificates in writing. Authority, insurance, and complaint history together form the minimum FMCSA-backed due-diligence floor for any legitimate interstate household-goods move.

FMCSA Safety Record

Operating Status AUTHORIZED
HHG Authority Yes
Safety Rating Satisfactory
Last Inspection 2023-12-12
Years Operating 38 years

Complaint History

Insurance on File $750,000
Risk Level Low
Insurance Required $750,000
Complaint Rate 0.2/1000 shipments
Complaint Count 2
Always verify independently: confirm current details for DOT# 127652 on FMCSA SAFER before booking.
How to Research Your Mover
  1. Look up DOT# 127652 at safer.fmcsa.dot.gov
  2. Check for active operating authority and valid insurance
  3. Review complaint history on the FMCSA complaint database
  4. Verify the mover gives a binding estimate (not a "not-to-exceed" quote)
  5. Check BBB rating and independent reviews
Full guide: How to check FMCSA records →

Related

Data sourced from official FMCSA SAFER carrier records. See our methodology for details. Retrieved and formatted by PlainMove Editorial

Verify with FMCSA SAFER →

Every figure on PlainMove is computed directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.